Why the Veterans Affairs and Administration does not work for Veterans
I attended a VA workshop yesterday, Saturday, April 16, 2016 at the regional VA Office in Chicago to help with a pilot program that is designed to help ease and lower the high number of appeals for disability and discovered that the number one reason that these agencies appear not to be working is not just the policies and procedures but mostly importantly the personnel. The policies and procedures are normally handed down by those in charge but these policies and procedures are composed by the input of those in the position to help shape them. If the opinions and experience of those who served are not voiced as passionately as they should and those expounding those views are not willing or able to demand better treatment of veterans, then the voices with no experience except what they were told or paid to say wins out. This is the gist of what is happening right now. That Veteran Service Officers (VSO) who are supposed to be the veteran’s representative does litt...